work=no life

I really dun understand how some ppl can toggle between work n life..

they can work but they can still have a LIFE..

after working for almost a month,I realize this might not be the job for me..

I am impressed with the ppl who can work there for years..

the stress they get from the customers especially singaporeans..

whereby they pay for a 3 star service but they expect a 5 star service..

I think that's what made their country so advanced..

they have expectations..

maybe becoz I am still new,so I dun have a way with them..

sometimes I just dunno how should I handle them..

my buddy micheal always say that u have to learn to be cold blooded..

he says that is the only way to shoo off those fussy customers..

and ur EQ has to be really high..

u have to fulfill the customers needs..

answer all their enquiries..

even though it takes half a n hour..

some can really get to your nerves..

working in a call centre whereby it is compulsory to work 12 hrs a day is really tiring me out..

and sitting there for long hours everyday really bores me..

it's just too routine..

I am wondering how long can I last there..

some say if u can work in genting's call centre,u can work in any call centre..

haha..I wonder is that true?