"on floor" meaning I can take up calls on my own and make reservations on my own..
I used to have the impression that Genting Highlands is where ppl go for vacation when they need a place to relax and have some fun..
But now I realize that it is not what it seems to be..
Working in the company actually spoils the good impression that I actually had for that place..
In my opinion now,that is a place where greedy and materialistic ppl go to when satisfy their needs..
They are actually that desparate to gamble even though they need to spend millions..
They are not willing to spend for food and accomodation but they are willing to spend in the casino..
To me, they sound like drug addicts who needs their drugs desparately on the phone..
Like a baby crying for milk..
That's how they sound on the phone..
working for only almost a month,I "hear" all sorts of ppl..
Some can be really nice while some say u bullshit..
There was once this customer called in asking for rooms on that day..
So I told him that all the hotels are fully booked..
And he said "Genting staffs are big liars" (direct translation from mandarin)
I mean how desparate can a person be to spend money in the casino..
It's not like u are gonna blow a chance of winning a few billion not spending a night there..
Then I had this customer on the line today..
another singaporean lady asking on some promotion..
this is how it went:
$ing lady: I would like to enquire about this National Day promotion
Me : I'm sorry but u would need to approach the Singapore Sales Office for the booking coz we don't
handle it here
$ing lady: But I can't through the line
Me : Then u might need to try some other time
$ing lady: Bullshit la!Whatever la!
Now u see how demanding Singaporeans can be..
But some can be very nice..
Really cant understand them la..
Btw,my convo is this sun..
And I am really eager to get my phone on sun too..